Access: Public, Signed in, Optional/Beta, and Limited access Use this page when something is unclear or not working the way you expected.Documentation Index
Fetch the complete documentation index at: https://docs.mint.gg/llms.txt
Use this file to discover all available pages before exploring further.
FAQ
What is the difference between a World and a 3D Model?
- A World is a place you can walk through.
- A 3D Model is a single object or character you can open and download as a GLB file.
Do I need to sign in to use Mint?
No for browsing. Yes for creating, saving Favorites, and managing billing.What is a Preview?
A Preview is the image Mint shows before final generation. You can review it, edit it, or cancel before you continue.Where do my creations go?
- Worlds go to your Profile under Worlds.
- 3D Models go to your Profile under 3D Models.
- Failed or cancelled items with a usable Preview go to Previews.
How do I edit an existing World?
Open the World and click Reuse Prompt or Edit World, if shown. Mint sends you back to Chat with the World as the starting point.Can I make something private?
- Worlds can be hidden from your public profile with Hide from profile.
- 3D Models can be switched between Public and Private.
Can I download my 3D Model?
Yes. Open the model and use Download GLB.Troubleshooting
I cannot start creating
Check these first:- You are signed in.
- You have enough Credits or an available optional plan quota.
- Chat is not showing a billing, quota, or active-generation blocker above the composer.
My upload failed
Check these basics:- The file type is supported by the picker.
- The image is under the on-screen size limit.
- The composer is not already at the on-screen image limit.
- Use a normal image file or a direct image URL when possible.
My Street View or listing link did not work
Try again with:- A fresh Google Maps or Street View link
- A supported
Zillow,Airbnb, orRedfinpage - Fewer redirects or copied tracking text around the URL
My Preview failed or I cancelled it
Open your Profile and go to Previews. From there you can:- Click Continue to return to Chat
- Click Delete to remove the failed item
My World is missing from my public profile
If it still exists but is not public on your profile:- Open the World.
- Open World Options.
- Check whether it was hidden from your profile.
My model is missing from my public profile
Open the gear icon on the model card and check Model Info. It may be set to Private.Known limits
Creation limits
Mint shows current image, billing, quota, and active-generation limits in Chat or the capture flow before you submit. Use the in-product message as the source of truth.Rollout-dependent features
These may appear only for some users:- Subscribe & Save
- Other checkout options
- Globe-style explore mode
- Credit treasure hunts inside Worlds
- Redemption codes
- Referral Credits
- Native App Store or Google Play billing
Free previews
Eligible users may receive a limited number of free previews. Because this can vary by rollout or product copy, always rely on the current in-product message.Studio
- Studio is restricted.
- Some Studio controls can be visible before they are fully usable, such as Export.
Good recovery habits
- Check your Profile before restarting work from scratch.
- Use Previews to continue failed or cancelled items.
- Keep your prompts clear and specific.
- Buy Credits or review your optional plan before launching several generations at once.
- When in doubt, test with a simpler prompt first.
Need more help?
- Recheck the relevant guide page: Getting started, Create worlds and 3D models, Create with Chat, Capture with the Mint mobile app, Explore and share, Account and profile, or Plans, Credits, and billing.
- Contact Mint support if you still need help.